Stop Guessing Which Feedback Actually Matters
FeedbackPQ uses AI to analyze customer feedback from every channel, then scores each item by impact, urgency, and customer tier — so your team always works on what moves the needle.
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Pro Plan
$39
per month · billed monthly
- ✓Unlimited feedback ingestion
- ✓AI priority scoring on every item
- ✓Customer tier & value weighting
- ✓Multi-channel: email, chat, forms
- ✓Priority queue dashboard
- ✓Slack & Zendesk integrations
- ✓Priority email support
Frequently Asked Questions
How does the AI priority scoring work?
Our AI analyzes each piece of feedback for sentiment, urgency signals, and business impact keywords. It then combines that with your customer's tier and lifetime value to produce a 0–100 priority score, so critical issues from high-value customers always surface first.
Which feedback sources can I connect?
FeedbackPQ ingests feedback from email inboxes, live chat transcripts, in-app forms, Zendesk tickets, and Intercom conversations. New integrations are added regularly based on customer requests.
Can I customize the scoring criteria?
Yes. You can adjust the weight given to customer tier, revenue, urgency, and impact to match your team's priorities. Custom scoring rules let you pin or boost specific feedback categories that matter most to your business.